FAQ
Below are answers to some of the most common questions we get. If you don’t see your question answered here, feel free to reach out to us directly!
General Questions
Q: What services does One Offroad provide?
A: We specialize in UTV maintenance, repair, and customization. Our services include oil changes, suspension upgrades, tire replacements, performance tuning, and more. We also sell a variety of UTV parts and accessories in-store and online.
Q: Do you offer custom UTV builds?
A: Yes! We can create custom builds tailored to your specific needs, whether it's for racing, off-road adventures, or casual trail riding. Contact us for a consultation to discuss your vision.
Q: Where are you located?
A: We are located in Tucson, Arizona.
Orders and Shipping
Q: Can I order parts and accessories online?
A: Yes, you can shop for UTV parts and accessories directly on our website. We offer products from top vendors to ensure the highest quality for your vehicle.
Q: How long does shipping take?
A: Shipping times vary depending on the item and your location. Typically, most orders ship within 4-6 business days. You’ll receive a tracking number once your order has shipped.
Q: Do you offer local pickup?
A: Yes, if you’re in the Tucson or surrounding area, we will notify you that your order is available for local pick-up, otherwise it is not an option. Once notified, we will be in contact with you about when your order is ready for pickup at our shop.
Repairs and Maintenance
Q: Do I need to schedule an appointment for repairs or maintenance?
A: Yes, we recommend scheduling an appointment to ensure we have a time slot available. You can book an appointment by giving us a call or stopping by the shop.
Q: What brands of UTVs do you service?
A: We service all major UTV brands 2014 or newer, including Polaris, Can-Am, Yamaha, Honda, and Kawasaki.
Q: Do you provide a warranty on repairs?
A: The type and length of the warranty depends on the service performed. Please contact us for more details.
Customization and Add-ons
Q: Can I add custom accessories to my UTV during service?
A: Absolutely! We can install custom accessories like lights, sound systems, or performance upgrades during any service appointment. Browse our online store for available accessories or contact us for specific requests.
Q: Do you offer consultation for performance upgrades?
A: Yes, we provide personalized consultations to help you choose the right performance upgrades for your UTV, whether you're looking to boost speed, suspension, or overall durability.
Still have questions? Reach out to our team at (520) 849-6208. We’re here to help!